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Privacy Policy

What kinds of personal information do we collect?

  • your name and date of birth;

  • your personal and business contact details (including your address, landline or mobile telephone numbers and email address);

  • your employment details (including your company name, job title and business sector);

  • bank account and credit card details;

  • personal information obtained from background screening providers (including credit checks) before you commence employment or enter into a business relationship with us;

  • contact and identification details of any third party that you have authorised to negotiate or provide your personal information on your behalf (including any attorneys appointed by you under a power of attorney);

  • your social media identity and posts where you have commented publicly; and

  • any other personal information provided to us when you make an inquiry, request information (including our information packs and information about our related products and services), respond to marketing or lodge a complaint.

 

We may also collect sensitive personal information. For example, we may collect details of any allergies or dietary requirements you have if you are attending an event that we are hosting.

We recommend that you do not provide such sensitive information to us unless specifically requested by us. We will only collect sensitive information about you with your consent. If we receive any sensitive information about you, we will handle it in accordance with this Privacy Policy.

If you provide us with the personal information of a third party, you must ensure you have obtained that person’s permission to do so and inform them when you have provided their personal information to us.

 

How do we collect personal information?

Where possible, we will always try to collect personal information directly from you, for example when you:

  • request information or contact us through our website, mobile or tablet applications, by telephone, or when creating an account with us;

  • correspond with us in writing (such as letters and emails);

  • provide your business card or other documents to us (such as contracts or public records); or

  • participate in other activities we offer, such as competitions, conferences or workshops hosted or arranged by us;

  • meet with us in person.

We may also obtain your personal information from:

  • government and law enforcement agencies;

  • our professional advisers;

  • our contracted service providers;

  • publicly available sources of information, such as public registers; and any other organisation with whom we do business.

Where we collect personal information from third parties you refer to us, we will assume, and you will ensure, that you have made that third party aware of the referral and the purposes of collection, use and disclosure of the relevant personal information.

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you are provided with the choice to opt-in to your information being used for direct marketing purposes, simply look for the box that you can click to indicate your choice; and

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Goatsailinginfo@gmail.com.

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DISCLOSING YOUR PERSONAL INFORMATION

We may disclose your personal information to:

  • our employees;

  • United States of Americas Government bodies;

  • our business partners, suppliers and service providers (such as contractors who provide us with website, IT or data processing, marketing, administration and other services);

  • our professional advisers (for example, our insurers, auditors, lawyers and consultants);

  • third parties we engage to carry out promotions or other activities you have requested, or for direct marketing purposes (unless you have opted-out of direct marketing communications);

  • debt collectors;

  • payment systems operators and financial institutions;

  • any entity to whom we are required or authorised by law to disclosure your personal information 

  • any successors in title to our business (including new business partners or owners if Goatsailing enters into a joint venture with or is sold to or merged with another entity); and

  • with your consent (express or implied), other entities.

The above entities may in turn disclose your personal information to other entities as described in their respective privacy policies or notices.

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LODGING A QUESTION OR COMPLAINT

If you have a question or a complaint about how we have handled your personal information, please contact us using the contact details below.

In the case of a complaint, we will ask you to lodge the complaint in writing so we can fully understand your concerns. We will acknowledge receipt of your complaint as soon as possible after receiving your complaint in writing and let you know if we require any further information from you. We will then investigate the circumstances of your complaint and provide you with a response within a reasonable timeframe, usually 30 calendar days. If we cannot respond to you within 30 calendar days, we will contact you and provide a reason for the delay and an expected time frame for finalising our response.

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